Ken Pollock Volvo Cars Updates:

Our sales, service, parts and collision departments are open to help with any of your vehicle needs, following CDC guidelines. Safe and reliable transportation is essential to the health and well being of you, your family and your business. We're here for you today and going forward. We welcome all makes and models for repair and maintenance. Expect the highest in health safety protocols throughout your visit. 

For all of our customers, as well as our team members, we are following the latest public health guidance, making adjustments to minimize risk by:













  • Providing hand sanitizer throughout our facilities and practicing social distancing

  • Sanitizing all surfaces of vehicles, including door handles and steering wheels, and wiping down keys before returning to customers

  • Using sanitary covers on steering wheels and seats when we are handling customer vehicles

  • Requiring our technicians to wear gloves

  • We have asked employees who are feeling ill to remain home

  • Continuously monitoring guidelines and recommendations put forth by local, state and federal government as well as the CDC


We are now offering Online Sales!

Ken Pollock Auto Group offers you the option to purchase your next vehicle online without stepping foot inside of our dealership. Our entire new and used vehicle inventory is available online!




 Here are some things you will need:
  • Current Drivers License
  • Current Insurance card
  • Current Registration (if trading in a vehicle)

View New Volvo Inventory
View Pre-Owned Inventory
Learn More About the Online Buying Process
 
Once you find the perfect vehicle, you can use the shopping tools on our site to complete the most important steps in the car buying process. A member of our sales team will help guide you through this series of steps.

Note: The State of PA has many guidelines that we must follow at this time. If you have any questions, please contact us.

 
Submit an online lead or call us today!

We're in this together, and ask you to join us in exercising prudent precautions. Please familiarize yourself with the CDC recommendations regarding COVID-19, and if you have symptoms or possible exposure, please do not visit our locations.

No Contact Service Option

Also Available at our Collision Centers at Pittston and Hunlock Creek

Reserved Hours for Senior Citizens and High Risk Customers are Thursdays 1:30PM - 3:30PM

 

step 1

Please park your vehicle in a spot in the area just outside the Service Department's door








 

step 2

Go directly to the "Drop Off Service" box

  • Please pull open the door of the drop box
  • Remove a key drop envelope and complete the information (Please have your own pen).
  • Place your key in the envelope and drop it in at the rear of the box (It will fall into the retention basket as you close the door).
  • We will contact you right away to let you know we have received your keys.

step 3

We will call you with an estimate before any work begins. Our Service Advisors will remain in contact throughout the day with updates and answer any questions you may have.






 

step 4

Upon completion of your repair needs, we will contact you to review all repairs and charges. If there is a balance, we can take a debit/credit card payment over the phone. Upon your arrival, simply give us a call and we will place a copy of your invoice along with your sanitized key on your driver's seat. And you'll be on your way!



 

No Contact Option Available
at our Collision Centers

 Unfortunately, accidents can still happen. Looking for a quick estimate to fix your vehicle without even setting foot in the building? Snap photos of your vehicle and send it directly to our certified Collision Centers in Pittston and Hunlock Creek!


Learn More


 

 

If you have concerns about visiting us, we are happy to work with you at your convenience. For assistance with service scheduling, please contact us directly.

If you have questions regarding lease turn-in, please call Volvo Car Financial Services at 866-499-6793.

We are here for YOU! And we WILL get through this together!

We have made some slight adjustments to our sales, service and parts hours. See below for up to date hours.

SALES HOURS

  • Monday 9:00AM - 7:00PM
  • Tuesday 9:00AM - 7:00PM
  • Wednesday 9:00AM - 7:00PM
  • Thursday 9:00AM - 7:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 4:00PM
  • Sunday Closed

SERVICE/PARTS HOURS

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 5 PM
  • Saturday 8 AM to 12 PM
  • Sunday Closed

Contact

Ken Pollock Volvo Cars

339 Highway 315
Directions Pittston, PA 18640

  • Sales: 570-299-3361
  • Service: (570)655-4575
  • Parts: (570)655-4575